For your convenience we offer three ways to contact or order from us: E-mail: Our preferred method of contact. Use our E-mail form as a method to get your order to us. We will E-mail you back with availability, etc. It is up to you about including your credit card # on the E-mail form. Fax: Use our secure Fax # (805-773-5869) to place a order. You can include your credit card # on this method since it is secure. We can Fax you back availability, or we can call you back if you prefer. Phone: If you just have to hear a voice - call us at 805-773-1952. We are open 11am to 5pm Pacific Time, everyday except Christmas. Additional Information Shipping: We normally ship UPS. If the item you want is in stock the order goes out the day we receive the order. UPS picks up from us at 3:00 pm Pacific Standard Time. If needed all forms of UPS shipping are available, (Next Day Air, Second Day Air, Third Day Select Air, and UPS Ground. We also ship FEDEX or U.S. Postal Service. Address: Bears by the Sea 610 Cypress St. Pismo Beach, CA 93449